An AI billing team that never stops calling
This isn't a slide deck. It's a working AI agent that handles your day-15 collections outreach, takes payments over the phone, offers hardship modifications, and speaks every language your clients do. Try it.
Chat as Ryan Collins
You're signed in as Ryan Collins, an active client on a payment plan with a balance four days past due. Ask about your account, try to pay, or request a hardship modification.
The widget's appearance and behavior are fully customizable to match Murray Osorio's brand.
Call the AI billing agent
Same agent, same knowledge, over the phone. Call as Ryan Collins, an active client whose May invoice is four days past due. Try paying, switching to Spanish, or asking for a hardship plan.
+1 (703) 997-4130Fairfax area code • Available 24/7
In production, this routes through your Zoom or telephony provider with your hold music, IVR, and Salesforce sync.
Four scenarios. One agent. Every language.
Every interaction below is wired to the same fictional client, Ryan Collins — a real-world day-15 caseload, modeled from how Murray Osorio's collections team works today.
Day-15 outbound collection call
The agent calls Ryan after his May 1 invoice goes past due. It verifies his identity, states the balance, and offers the easiest path forward — never pressuring, never threatening case withdrawal.
- Pulls account: $650 due, 4 days past due
- Verifies with full name + last 4 of phone
- Takes a card payment over the call
- Sends written confirmation to email and SMS
Hardship & payment plan modification
Ryan says he can't pay this month. The agent applies one of three pre-approved modifications without attorney sign-off, and escalates anything beyond that to the billing manager.
- Extend due date up to 14 days
- Split this month's payment in two halves
- Reduce monthly by up to 25%, extend plan length
- Beyond that: callback with billing manager
Switch to Spanish mid-call
Ryan asks "¿podemos hablar en español?" The agent switches instantly and continues the rest of the call as a native speaker, including the written confirmation it sends afterward.
- Switches instantly — no transfer, no hold
- Confirmation text and email in Spanish
- Also handles French, Russian, Amharic
- Same agent, same knowledge, same tools
Inbound return-to-pay
Ryan calls back after a voicemail to settle his balance. The agent verifies him, takes the payment, waives a late fee if eligible, and confirms everything in writing.
- Inbound 24/7 — no business-hours gap
- Waives $25 late fee once per 12-month window
- Sets up auto-pay if the client asks
- Schedules a human callback on request
From this demo to your collections team
This sandbox was built from the public profile of your firm. Here's what happens when you plug in real systems.
Connect Salesforce
Pull live client account, invoice, plan terms, and history. Push payments and modifications back.
Wire up payments & Zoom
Card, ACH, and Zelle through your processor. Voice through Zoom or your existing telephony.
Refine the workflow
Tune hardship policy, late fee logic, and escalation triggers to match how your billing team actually works.
Go live, 24/7
Replace the bulk of the Colombia and US collections calling, keep humans for the edge cases.
Ready to explore?
This sandbox is yours. Log in to see the workflows, knowledge base, and guardrails behind this demo — or connect with our team to talk production.